Notes****: Candidates in UK with valid visa and work permit can only apply
Hybrid role - 3 days onsite in a week
Skills:
- CRM WEB UI.
- Should have strong experience in Configuring and Customizing key concepts of SAP CRM, Including Sales, Services, and Marketing Modules.
- Should have experience in Data Exchange between ERP back end and SAP CRM, including middleware in BDOCs and Handling failed IDOCs independently.
- Should have strong understanding of integration points between SAP CRM and other SAP modules and experience with Web Services, BAPI & SAP PI.
- Configuring and maintaining Organization Structure and Territories.
- Configuring workflows and approval process.
- Extensively worked on SAP CRM WRICEF Objects
The role includes the following responsibilities:
- Design and orchestrate the platform for user centric services implementing latest technologies in SAP´s business system landscapes
- Collaborate with all stakeholders (LoBs, application teams, Infrastructure Services, Cloud Platform Services) involved in service operations
- Regular alignment with our international teams.
- Plan and coordinate maintenance activities within the system landscapes
- Review and optimize the performance of the systems
- Monitor OLA and SLA compliance for the systems
- Provide capacity management to ensure the stability of the service
- Ensure adherence of security policies and standards
- Reporting of the Service in scope on global level
- Provide consulting in case technical advice is required
- Coordinate activities with Service Providers
- Contribute/lead/consult internal implementation projects from a system landscape perspective
- Skills to be evaluated on