The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.Working with DWP, you will be helping us to drive our priorities to:Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employmentIncrease saving for, and security in later lifeCreate a fair and affordable welfare system which improves the life chances of childrenDeliver outstanding services to our customers and claimantsDeliver efficiently: transform the way we deliver our services to reduce costs and increase productivity.
As a SCC Delivery Manager, your main responsibilities will be:Essential:Support National Security Lead in Security Control Centre (SCC) to develop requirements for physical security across the DWP Estate, along with integration to the SCC)Assist on the development of SCC process mapping, workflows, and reporting lines, alongside DWP Stakeholders and the SCC SupplierAssist on monitoring the SCC Contract delivery, working closely with the Supply Chain Management team (Security and FM) and the departments integrator.Create lasting relationships with DWP Service Delivery supply chain partners to ensure the required service is delivered by our SCC SupplierSupporting DWP Estates security managers, Physical Risk & Security Team, supply chain management team, and Estates field managers to ensure all SCC functions are delivered to the required standard and within the required timescales.Manage the relationship for Service Delivery with DWP commercial teams regarding any SCC contract changes and/or required improvements.Work with the SCC Supplier to encourage change and innovation.Work in partnership with DWP SD Security managers to support the Estates contribution in the National Security Review, ensuring the relevant security systems within buildings are integrated into the SCC and reported in the review.Assisting in the delivery of the SCC security contract, systems, and manned guarding provision, through mobilisation and into operational implementation.Ensure any new security systems are commissioned to the SCC within agreed timelines and fully functioning.Assist any Service Delivery security related projects where connection may be required for new security systems to the SCC.Assist in and undertake appropriate governance with the SCC provider, ensuring the use of escalating and reporting structures within DWP to inform appropriate stakeholders of SCC performance.Participate in and inform on SCC stakeholder engagement while ensuring appropriate comms are disseminated to all required areas of responsibility.Track, create and assure all reports that come from the SCC, while working with the SCC supplier and other department stakeholders to ensure any data/reporting required is provided.Desirable:Experience in a security/operations delivery role, in particular the area of delivering/managing security/FM requirements within a large complex environmentDemonstrable experience in a FM/premises/property related role aiding in programme role out and management of supply chain partners to achieve goalsUnderstanding and application of current legislation governing the security provision across a large organisationProven track record of formulating security related operating practices using either physical or technical security solutions.CAFM and management information reporting experience supporting programme roll outand BAU site operation
Please be aware that this role can only be worked within the UK and not Overseas.Disability Confident As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.Armed Forces Covenant DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidate from within that group.In applying for this role, you acknowledge the following this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.