Salesforce Lead Architect at Cloudsale, London, £Contract Rate

Job Summary
Reports to the C2C Product and Programme Director as a key member of the programme leadership team, and works with other colleagues across the wider programme team. Provides leadership of the Architecture and Analysis team, and on both business architecture and Salesforce/Conga functional architecture to effectively support the C2C Programme objectives. This is a role that will suit an experienced business-focussed Salesforce Application/Solution Architect who wants to continue in a hands-on capacity as well as lead and develop a team.

Duties
- Lead the collaboration of cross-functional teams in analysing business requirements, design, development, and implementation of complex Salesforce/Quote to Cash solutions to meet business requirements

•Lead the development and implementation of business architecture frameworks, strategies, and roadmaps to align business goals with technology solutions

•Manage and mentor architects and business analysts, fostering a culture of continuous learning and development within the team

•Architect scalable and high-performance solutions on the Salesforce platform, ensuring best practices, industry standards and company policies are followed, and drive the integration of business architecture artifacts with other enterprise architecture domains, including integration, data, and technology architecture

•Support the implementation of our global C2C capabilities (ways of working, processes, system configurations etc) driving standardisation and out-of-the-box acceptance wherever possible to minimise the need for customisation of Salesforce applications

•Develop and maintain an enterprise business architecture that encompasses blueprints, roadmaps, business capabilities, processes, information, and technology, and ensure that documentation facilitates understanding and communication of complex business concepts

•Apply an agile approach to defining requirements, scope, technical specifications, features, user stories (solution backlog) and use cases

•Lead activities associated with benefits realisation and ensure that the continual accrual of benefits can be achieved and measured

•Work closely with cross-functional and external partner teams to integrate architecture and analysis activities, and Salesforce solutions with other initiatives, enterprise systems and applications

•Lead and participate in project planning, estimation, and risk management activities to ensure successful project delivery

•Ensure delivery to agreed objectives, requirements, schedules, costs and quality objectives, ensuring compliance and alignment with Group and Engineering standards and processes

•Own and support in the development and maintenance of programme documentation including wikis, data dictionaries, process catalogues

•Build and maintain deep working knowledge of the business, platforms and products, and serve as a subject matter expert on business and functional architecture, and design principles.

Qualifications
•A minimum of 6 years’ experience as a Salesforce QTC Application/Solution Architect leading the design and implementation of enterprise-scale solutions

•A minimum of 6 years’ experience demonstrating Business Architecture skills for example in areas such as operating model development, process engineering and value management, with a track record of successfully leading business architecture initiatives in large organisations

•Experience of CRM and Quote to Cash business capabilities essential

•Proven leadership abilities, with the capability to lead cross-functional teams and drive consensus on complex business and technical issues. Demonstrable ability to lead, inspire and mentor a team of architects and business analysts, providing management, direction and support, and of indirectly providing leadership and advice to Product Owners, development and delivery teams

•Expertise in Salesforce platform capabilities, including Sales Cloud, Marketing Cloud, Service Cloud, and Lightning Platform

•Proficiency in Salesforce development technologies such as Apex, Visualforce, Lightning Web Components, and Salesforce DX

•Strong understanding of business architecture frameworks, methodologies, and tools such as TOGAF, Zachman, or BPMN

•Strong problem-solving abilities and a passion for delivering innovative solutions that drive business value

•Capable of recognising structural challenges within the organisation, and identifying standardisation opportunities versus functional dependencies and differences

•Adept at assimilating and correlating disconnecting information using significant analysis skills

•Experience with Agile development methodologies and tools like Azure DevOps

•Experience of working with third party suppliers and system integrators

•Excellent stakeholder management, interpersonal, written and verbal communication skills with the confidence to persuade, influence, challenge supportively and effectively where appropriate

•Salesforce certifications (e.g., Application Architect, Administrator) are essential. Certified Technical Architect, B2B Solution Architect, Sharing and Visibility Architect, Data Architect or Integration Architect certifications desirable

•Certification in Business or Enterprise Architecture (eg Certified Business Architect, ToGAF) highly desirable

•Certification in Agile methodologies (eg Certified Agile Scrum Master, SAFe Agilist) highly desirable

•Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) is desirable

Job Type: Freelance

Pay: £62.50-£87.50 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday

Experience:

• Salesforce: 5 years (required)
• Solution architecture: 5 years (required)

Work Location: Hybrid remote in London