Microsoft Teams Specialist at Pharaoh Capital, London Area, £Day Rate

Role Title: Microsoft Teams Rooms (MTR) Specialist

Location: London

Employment Type: day rate contract

Role Summary:

We are seeking a highly skilled Microsoft Teams Rooms (MTR) Specialist to join our team. The successful candidate will be responsible for the configuration, deployment, and support of MTR equipment across a large-scale enterprise environment. This role involves working with a variety of MTR devices such as Yealink, Poly, and Logitech, as well as providing project escalation support, writing documentation, and developing scripts to improve efficiency. The specialist will play a key role in ensuring the readiness of MTR infrastructure and supporting the deployment of new technologies.

Key Responsibilities:

• Configuration of Meeting Space Equipment:
• Set up and configure Microsoft Teams Rooms equipment, including devices from Yealink, Poly, and Logitech.
• MTR Project Escalations:
• Handle project escalations related to MTR deployments, troubleshooting issues, and ensuring timely resolution.
• MTR Documentation Writing:
• Develop and maintain comprehensive documentation for MTR configurations, processes, and best practices.
• MTR Scripting:
• Create and refine scripts to improve the efficiency of MTR commissioning tasks and overall system performance.
• Technology Updates:
• Stay informed on the latest MTR technology updates and share relevant information with the company to ensure systems are up-to-date.
• Video Conferencing Support:
• Commission, test, and provide early-life support for Microsoft Teams and Zoom Windows and Android devices.
• Client Meetings:
• Conduct initial MTR infrastructure readiness meetings with clients to ensure all requirements are met before deployment.
• Device Management:
• Support and manage approximately 1,600 MTR devices, including deploying over 600 devices within a 12-month period.

Required Skills and Experience:

• Experience with MTR Equipment:
• Proven experience in configuring and supporting MTR devices, including Yealink, Poly, and Logitech.
• Project Management:
• Ability to manage and escalate MTR-related projects, ensuring successful delivery and resolution of issues.
• Technical Writing:
• Strong documentation skills, with experience in creating technical guides and documentation for MTR systems.
• Scripting Knowledge:
• Proficiency in scripting languages to automate and optimize MTR setup and commissioning processes.
• Technology Updates:
• Keen ability to stay current with emerging technologies and updates in the MTR and video conferencing space.
• Client Engagement:
• Experience conducting infrastructure readiness meetings and engaging with clients to assess and meet their MTR needs.
• Scale Experience:
• Experience supporting a large-scale environment with 30,000 users and managing a significant number of MTR devices.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Relevant certifications in Microsoft Teams Rooms or video conferencing technologies are a plus.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Excellent communication skills and the ability to interface with both technical and non-technical stakeholders.

Why Join Us?

This is an exciting opportunity to work with cutting-edge technology in a dynamic and large-scale enterprise environment. As a Microsoft Teams Rooms Specialist, you will play a critical role in enhancing our video conferencing capabilities and ensuring seamless collaboration across the organization.