Business Analyst at bp, Sunbury-on-Thames, 12 Months, £Contract Rate

  • Contract Spy
  • Sunbury-on-Thames, UK
  • Jul 09, 2024
6 Months or more

Contract Description

Sunbury-on-Thames, England, United Kingdom (On-site)
Contract (11 months 30 days)
Published an hour ago
 

Job Title: Business Analyst

Job Location: Sunbury-on-Thames

Contract Length: 12 Months

Industry: Oil and Energy

Working Hours: 8 per day/ 40 per week

 

Role Overview:

People & Culture Services + Solutions is an internal global shared services organisation, responsible for delivering centralised & standardised People & Culture services for bp from several geographical delivery centres.

The role is a part of the People Care Solutions Team. The team takes part in the development and execution of solutions design and deployment for HR that support the business strategies. The team owns the customer facing service enabling technologies (Telephony – Amazon Connect, Chatbot and Livechat) as well as the case management tool, Salesforce. The Business Analyst role will work on P&C projects to support the requirement gathering, use case, user journey creation, design documentation, play backs etc.

 

What you will do:

  • Provide innovative solutions to current & future business challenges. Benchmark bp People & Culture systems owned by the team & processes against other users and make recommendations.
  • Ensure that platform configuration is tested through the mandated test cycles and processes and thereby ensuring no production defects
  • Support the system patch activity & the ongoing release management process
  • Support change management activity. Work closely with the change management & service delivery teams
  • Develop & present appropriate recommendations to stakeholders, run show & tell sessions with the relevant service enabling tools
  • Identify areas for process and system improvement – ensure that technology is embraced & cost-effective services are developed.
  • Apply agile practices & principles to continuously improve the delivery of the right customer outcomes
  • Work with the Global Solution & Experience owners, solution leads to ensure that the value that bp receives from its People and Culture platforms is maximised
  • Analyse Business Requirements while engaging the business teams
  • Act as the central control point for business analysis activities including working with stakeholders, third parties, and technical teams, as appropriate
  • Proven ability to integrate with cross functional teams

 

What you will have:

  • Experience of working with Human Resources applications
  • Functional experience of enterprise solution would be desirable and if needed training will be provided
  • Experience in a similar role working for a large-scale and complex organisation such as bp
  • Significant knowledge of analyst frameworks, business processes and business requirements methodologies
  • Excellent critical thinking, reasoning and analytical skills, possess an inquiring, problem solving mind-set with attention to detail and accuracy
  • Previous experience of working in the oil and gas industry
  • Experience using Salesforce tool