Senior Product Analyst at Nyne Infotech, Brighton, £Contract Rate

  • Contract Spy
  • Brighton, Brighton and Hove, UK
  • Jul 09, 2024
Duration not stated

Contract Description

Nyne InfoTech is currently hiring Product Analyst/Manager with Travel Industry Background, for Onsite location in Brighton, UK office or remote option supporting UK work timings.

Industry Exp:

Ideal candidate must have experience working in Travel Industry companies: for example (Expedia, Orbitz, Travelocity, Priceline, Bookings.com, Hopper, Kayak, Trip.com, skyscanner, tripit, Cruise Industry, Airlines Industry, Hotel Industry, Saber, Tripadvisor, etc)

Role Purpose:

The Digital Product Analyst/Digital Customer Experience, will be responsible for supporting Digital Product Managers. Candidate with background in digital Travel Industry platforms.

Key Responsibilities:

  • Support the implementation and on-going optimization of the digital travel platforms and capabilities into new and existing markets and partnerships from envisioning through implementation
  • Act as Product Owner, providing scrum teams with user centered agile specifications (user stories) and acceptance criteria, maintaining the product backlog and facilitating the requirements, elaboration of epics, features and user stories within, participating in daily stand ups, PI/sprint planning & review meetings, retrospectives and end of sprint show and tells.
  • In partnership with tech teams and / or external vendors, lead the project through our team’s agile development process, support the User Acceptance testing, tagging validation and overall project delivery
  • Identify, recommend and drive through insight driven, short-term initiatives that enhance the performance of the department KPIs/OKRs alongside longer term projects.
  • Track progress against key milestones and take corrective action where necessary.
  • Manage specific local market configuration’s where necessary.
  • Partner with design agency to craft and deliver creative assets.
  • To act on information/recommendations provided from regular customer insight and operational bug/issue reports.
  • Support management of third-party relationships, including TLM activities, contract maintenance and capability/technical integrations.
  • Marketplace analysis and customer insight is key, analyzing qualitative and quantitative research of customer characteristics, behaviors and opinions is key to representing both business and customer needs.
  • Be aware of all compliance standards affecting digital, including but not limited to, Disability Discrimination Act, Distance Selling, Advertising Standards, Trading Standards, European Consumer Rights legislation, EU e-privacy directive (cookie law), EC Air Services Regulation, Data Protection Act and internal Amex regulations whilst working with legal and compliance teams to ensure adherence globally for any new product initiative.

Minimum Qualifications Skills:

  • Passion for digital with strong preference for the travel space. Candidate must have experience working in digital Travel Industry platforms.
  • Experience working in Scrum teams with user centered Agile specifications (user stories) and acceptance criteria
  • Experience in Agile delivery methodology desirable
  • Product development, project management and personal time management skills, ensuring that work is produced to agreed deadlines and high standard in a B2C environment or Direct Channels environment
  • Experience with Client compliance processes desirable
  • Naturally adapts a customer-first mindset with a passion for the customer experience
  • Ability to manage and prioritize multiple activities, workloads, and objectives
  • Must be able to develop and maintain collaborative relationships with various business units and technology partners
  • Experience of effectively coordinating activity across geographically/culturally diverse teams, both inhouse and with third party development/agency partners
  • Highly organized and ability to perform well in high pressure situations
  • Strong communication skills and experience storytelling with the ability to communicate complex, technical issues and topics, both written and verbal, to multiple audiences including leadership and key partner executives
  • Flexible “can do” attitude and desire to work in a fast-paced and dynamic team environment on several initiatives simultaneously
  • Works well as part of a team but has the ability to manage and prioritize own work and be autonomous.
  • Strong analytical skills able to draw conclusions from data, management information and trends alongside analysis of business processes and stakeholder requirements
  • Working knowledge of travel reservations systems desirable
  • Strong technical aptitude.

Work Location:Brighton, UK 3 days a week physically in office, Tue-Thur, 10am-6pm Or Remote option supporting UK work timings.

Duration: 1+ yrs

**We offer excellent Referral fees. Pass on this message to your friends/colleagues who might be looking for a job**

Job Types: Full-time, Temporary, Contract
Contract length: 12 months

Pay: £300.00-£350.00 per day

Schedule:

  • Monday to Friday

Experience:

  • Digital product analyst: 5 years (required)
  • Travel Industry, Airlines, Hotel, Car rental: 5 years (preferred)
  • Digital Product owner: 3 years (preferred)
  • Project management: 3 years (preferred)
  • Jira: 3 years (preferred)
  • Data analysis skills: 3 years (preferred)
  • Safe Agile PM/PO: 3 years (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person