Business Change & Adoption Manager at Deloitte, Beverley/Remote, £700 per day

£650 - £700 per day
  • Contract Spy
  • Remote (Beverley, UK)
  • Jul 05, 2024
Duration not stated

Contract Description

Job Title: Business Change & Adoption Manager

Location: Can be anywhere UK based except London** (Hybrid (remote) - With occasional office visits)

Duration: Contract 6months


Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variety of industries and client related projects. Our aim is to retain the best talent and so when your project end date nears, our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.


The Business Change and Technology Adoption Manager will be responsible for supporting the business change activities associated with IT change projects, such as stakeholder analysis, change impact and readiness assessments. The candidate must have a very strong background and relevant experience in change and communications. They will be required to produce communications to the firm related to IT business change activities.

The role of Business Change and Technology Adoption Manager is to be responsible (fulfils the task independently) for below.

Providing oversight and support within the IT project delivery area, including delivering communications plans at project and board level.

Creation and management of the change and communications plans for specific projects.

Drafting, editing and reviewing related change and communications work products such as, but not limited to: key messages, resistance management plans, communications management plans and sponsor roadmaps.

Ensuring the consistency of the business change management approach and activities across the different IT initiatives

Liaising with and coaching project managers and teams to embed and conduct business change management activities within the project lifecycle

Defining the business change approach for projects

Creating business change management plans to maximise user adoption and minimise resistance for IT initiatives (e.g. communication plan, training plan)

Identifying anticipated resistance, and preparing risk mitigation tactics

Performing change activities during project implementation and ensuring the change is sustained in later phases (e.g. training efforts, change progress monitoring).


Your professional experience

Understanding of professional services business processes.

Understanding of how people go through change and the change process.

Experience in business change and technology adoption management in a project delivery environment.

Experience of large-scale business change efforts

Experience and knowledge of business change management principles, methodologies, and tools

Ability to influence others to gain their support for change.

Ability to manage change across numerous and diverse teams.

Ability to engage and manage technical and non-technical stakeholders.

Additional desirable competencies include:

Experience in professional services

Experience and ideally practitioner qualification in PROSCI methodologies

Experience of an ITIL working environment.

Experience of a PRINCE2/waterfall Project Delivery environment.

Business change management certification

Experience of using Agile development methodologies



A team player with an ability to work collaboratively and positively motivate self and others.

Exceptional communication skills, both written and verbal

Professional presentation with strong people skills with all levels across the Firm.

Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders.



As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)