EUC / Desktop Upgrade Project Manager at Clarksons, London, 12-18 Months, £Contract Rate

  • Contract Spy
  • London, UK
  • Jul 04, 2024
6 Months or more

Contract Description

Job ID:  4133
Department:  Infrastructure
Category:  IT Infrastructure

London, GB

Employment Type:  Contingent worker


Company Overview

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at


12–18 month contract


Role Summary

We are beginning the Windows 11 deployment across the business and require an experienced Desktop Roll Out / EUC Project Manager to join the existing team to lead on the project. The primary focus for this role will be leading and supporting the Windows 11 project team in delivering the OS upgrade our global physical and virtual estate. This comprises of upgrading laptop, desktop and VDI operating systems to Windows 11 and updating the hardware. To be successful in this role, you will possess a strong background in project management, along with a good understanding of desktop upgrade deployments, having proven and demonstrable experience of implementing and rolling out global desktop refresh to circa 2000 users. You will have a experience of delivering global projects efficiently, ensuring planning, management, oversight and communications are in line with the business expectations.

What you’ll be doing

• Responsible for the successful end-to-end management of the Windows 11 upgrade across the global organisation.

• Creating a high-quality delivery solution that meets the business requirements and ensures a smooth change management experience for the business and service teams.

• Working with key stakeholders to define project scope, priorities, timelines, milestones, deadlines, plans, RAID, resource plans and deliverable schedules.

• Working with different teams across the organisation to ensure alignment and on time delivery to objectives.

• Escalating issues as appropriate along with assistance in creating proposals for resolution.

• Facilitating discussions and decisions among various project stakeholders.

• Coordinating work within the team. Showing clear progress updates with transparency

• Monitoring and reporting on project status.

• Assisting in managing the project budget and expenditures.

• Ensuring the project adheres to the business’ standards for project methodology, governance, reporting and risk management.
• Additional / ad hoc duties as required to meet the needs of the business.


What we’re looking for
We invite applications from candidates who can demonstrate:

• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
• Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
• Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
• Resilience with the ability to persist and adapt;
• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
• Professional integrity and a respect for company values.


Other requirements
• Solid experience and proven track record of delivering end-to-end desktop upgrades within medium to large organisations (essential).
• Comfortable working in Waterfall, Agile & Hybrid styles.
• Ability to take to the business and key stakeholders to understand and agree requirements.
• Strong planning, control, and monitoring skills.
• Understanding of the importance of and adherence to Risk Management standards and security best practice.
• Strong communication skills with the ability to interact at Executive and Senior Leadership levels.
• Experience in people management and team leadership.
• Experience in managing multiple 3rd party vendors.
• Good understanding of project methodologies (e.g. PRINCE2, APM).
• Project Management experience of at least 5 years.
• Knowledge and experience of using ServiceNow SPM tooling (desirable).