Digital Content Designer at Department for Work & Pensions, Remote/Home, 9 Months, £Contract Rate

  • Contract Spy
  • Remote (United Kingdom)
  • Jul 01, 2024
6 Months or more

Contract Description


Digital Content Designer (Inside IR35)

Contract Term: 9 Months     

Contracting Authority: DWP

Location: Remote


The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.

Working with DWP, you will be helping us to drive our priorities to:

  • Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment
  • Increase saving for, and security in later life
  • Create a fair and affordable welfare system which improves the life chances of children
  • Deliver outstanding services to our customers and claimants
  • Deliver efficiently: transform the way we deliver our services to reduce costs and increase productivity. 

As a Digital Content Designer your main responsibilities will be:  

  • A content designer is responsible for creating, updating and reviewing content for end-to-end user journeys. They make sure the most appropriate content is shown to users in the right place and in the right format.
  • A content designer is comfortable using evidence, data and research to make the right content decisions. They make sure users ' goals are met and that a service or other product meets policy intent.
  • A content designer can work within a multidisciplinary team across digital and non-digital channels. They contribute to and use style guides and design patterns to produce consistent content. 


You’ll have relevant experience in:


  • Have experience of working at pace in an agile environment and from a digital perspective.
  • Have exemplary spelling and grammar and experience of writing and editing using a style guide and plain English.
  • Be able to take a user-centred approach to content design and explaindesign decisions in a way that other people understand.
  • Be able to put forward the case for content design to senior stakeholders and product owners.
  • Know how to plan user research and have experience of using data and user research to inform content decisions.
  • Be able to handle constructive criticism of your work and to constructively review other people’s work.
  • Have experience of how your work fits into the wider context of the team and department.



If this role sounds like something that you would be interested in, please click the link to apply or get in touch with


Disability confident

As a member of the disability confident scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.


DWP is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us on

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.



In applying for this role, you acknowledge the following, this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.


Please be aware that this role can only be worked within the UK and not Overseas.