2 contracts found in Bolton

2nd line IT support engineer Please note this role is an intial 3 month contract The role: We are seeking an experienced 2nd line support engineer to join our newly created internal IT Service Desk team provide 2nd Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively resolve issues and complete requests, ensuring a seamless experience for clients. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. The candidate will act as a bridge between our 1st line support team and our 3rd line infrastructure team. In order to succeed in this position, you will have excellent spoken English with the ability to provide technical support to end users who do not want to hear jargon! You will need to be approachable with a can-do attitude, happy to answer questions and support other members of the team, sharing...

2nd line IT support engineer Please note this role is an intial 3 month contract The role: We are seeking an experienced 2nd line support engineer to join our newly created internal IT Service Desk team provide 2nd Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively resolve issues and complete requests, ensuring a seamless experience for clients. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. The candidate will act as a bridge between our 1st line support team and our 3rd line infrastructure team. In order to succeed in this position, you will have excellent spoken English with the ability to provide technical support to end users who do not want to hear jargon! You will need to be approachable with a can-do attitude, happy to answer questions and support other members of the team,...